Fiscal Decentralization and Citizen’s Satisfaction from Local Public Service Delivery in Pakistan
The main purpose of this study is to evaluate the performance of local governments in Pakistan through citizen’s satisfaction with local public service delivery in the context of the 2001 devolution plan. The devolution policy variable is found to be statistically significant, indicating that people’s satisfaction level declined significantly when the devolution plan was rolled back. The impact of demographic and socio-economic variables on citizen satisfaction with local government is also found to be statistically significant in a majority of cases.